COVID-19 Protocols: Keeping Everyone Safe in Our Clinics
Our surgical centers are open and seeing patients again. We are working diligently to reschedule all patients whose appointments were cancelled due to the pandemic. If your child’s appointment was impacted by the office closure, a member of our team will be in touch to reschedule as soon as possible.
The COVID-19 pandemic has turned all of our worlds upside down. Many things we took for granted months ago have drastically changed, and a trip to the dentist is no exception. Your child’s oral health and safety remain our highest priority.
You can expect the same high-level of cleanliness, quality, and care in our AAAHC-accredited ambulatory surgery centers. You can also expect to see some changes to ensure the safety of our patients, families, and staff. Here’s what you can expect on your appointment day.
Increased Cleaning & Sterilization Measures.
Our staff cleans high-touch surfaces hourly, and we sterilize all operatory rooms after each procedure.
Personal Protective Equipment & Masks.
Our dentists and clinical staff will be wearing additional protective equipment during examinations. We will also ask that you wear a mask while in our offices, regardless of vaccination status.
Patient & Staff Screenings.
We will ask that all patients complete a screening questionnaire before being seen. We will also be monitoring patient temperatures. We also screen our staff daily, and any team member showing symptoms or considered at-risk will not be permitted to work.
Removal of Toys, Books, and Games.
Certain high-touch items, such as toys and books, may be removed from the offices as they are challenging to clean and can increase the spread of germs.
Limiting Patients in the Office.
Our waiting rooms are often busy places. To ensure the safety of everyone, we must limit the number of patients in our offices. We ask that you do not bring extra family members to appointments. We may also implement check-ins via text messaging and ask that you wait in your car until our staff is ready to treat your child.
Should you have any questions, please do not hesitate to contact us.
- Bethlehem: (484) 892-6777
- Lancaster: (717) 481-4828
- Malvern: (610) 518-4937
- Philadelphia: (267) 857-1400
- Jackson Township: (732) 928-1099